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Delivery Policy

There are two (2) delivery options:

1. Regular Delivery (Next Day) $14.99

Orders will be delivered between 9 a.m. and 7 p.m. for residential addresses, and between 9 a.m. and 5 p.m. for business address on the delivery day you specify.

2. Same Day Delivery $19.98

Our production facilities provide Same Day delivery to Greater Toronto, Ottawa, Greater Montreal, Calgary, Edmonton, Winnipeg, Halifax and Greater Vancouver. Overnight courier (next business day) will be used for delivery outside of these areas. Saturday delivery is only available within Same Day delivery zones.
In the Same Day delivery areas, delivery is available by 5 p.m. to business addresses and by 7 p.m. to residential addresses, if you place your order before 1 p.m. local time the same day or earlier.

PLEASE NOTE - ORDERS PLACED AFTER 4:00 PM LOCAL DELIVERY TIME THAT REQUEST NEXT DAY DELIVERY WILL BE CHARGED A $4.99 DELIVERY SURCHARGE. DURING HOLIDAYS (VALENTINES AND MOTHER'S DAY) DELIVERY MAY OCCUR AFTER 7:00 PM. WE CANNOT GUARANTEE SPECIFIC DELIVERY TIMES DURING PEAK HOLIDAYS.

No Recipient/ Wrong Address

Please provide us with instructions on how to act if no one is available to receive your gift (such as leave with a neighbour, leave in a designated area).
If no person is present to accept the flowers at the location specified, our driver will act in his or her discretion based on weather conditions, safety, security, etc.
If the wrong address was supplied by the customer, an additional fee for re-delivery may apply based on individual circumstances.

Please check your delivery information carefully at the time of order.

Please note:

  • We do not deliver on Sunday (Valentine's Day and Mother's Day are an exception) or statutory holidays (New Years, Easter, Victoria Day, Canada Day, Labour Day, Thanksgiving Day, Christmas and Boxing Day).
  • We are not responsible for late deliveries caused by acts of God (weather conditions, storms, hurricanes, earthquakes, etc.) and no refunds will be issued for these reasons.
  • The same day and holiday surcharges may apply. Please go through checkout to see all available delivery options on high volume occasions. The same day and holiday surcharges may apply. Please go through checkout to see all available delivery options on high volume occasions.